Frequently Asked Questions

Everything you need to know about your next favorite find.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please visit our Returns Center to start a request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-21 business days depending on customs processing.

How can I track the status of my order?

Once your order is shipped, you can track its progress by clicking the link in your shipping confirmation email or by logging into your account on our website.

Are your products ethically sourced?

At thatsassything, we prioritize quality and responsibility. We work closely with our manufacturing partners to ensure all products meet our high standards for ethical labor and sustainability.